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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Lewis

February 26, 2024

1  out of  5 rating by Ashley Lewis
"Honestly a horrible experience. You can’t manage ANYTHING about your policy online, the agents on staff have to handle everything but dont. I didn’t know this when purchasing a policy with State Farm. This would be a minor annoyance and not worthy of cancelling if ANYONE at the office bothered to call their customers back.. but they don’t, you can submit a request for changes online and they’ll never get back to you. This all came to a head when I was purchasing a new vehicle, on a Friday I requested a policy update to add it. Nothing. By Tuesday I was headed to pick up the car and still, no policy changes. I got to the dealership and was unable to take possession of the car until I got this done, tried to call the office twice, no answer. Finally I called the general customer service, who made the changes and told me my new policy with the new vehicle was $300 a month (prior policy was $230) and included both vehicles. I paid it right there. Imagine my surprise when a few days later, they’re attempting to take another $275 out of my account! I of course had my bank send it back, which resulted in me being told my policy would be canceled if not paid by 2/22. Huh? I already paid you! Called their office several times, finally got ahold of someone who was pretty condescending, and told me I was mistaken. My new vehicle ALONE was $300 a month, AND They’d raised the premium on my other vehicle from $230 to $275. They wanted almost $600 a month for two used vehicles in Maricopa! More than the car payments! The rep was extremely rude and unhelpful, so I told them to just cancel it. Quoted with another company in less than 5 mins, paid for our new policy which is LESS THAN HALF THE PRICE! Oh, and I can manage it online and they actually call you back if needed. Absolute joke, I’ll never recommend this company to anyone. What a joke of an experience carrying any insurance with State Farm is."
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Karra Knall

February 22, 2024

5  out of  5 rating by Karra Knall
"Great CUSTOMER SERVICES!!! Sydney, thank you so much for your time and, speedy services you did a great job !!! This office never LET U DOWN💯💯💯"
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Jennifer Danielson

February 2, 2024

5  out of  5 rating by Jennifer Danielson
"Love the girls at this office"
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CJ Luvrite

January 18, 2024

5  out of  5 rating by CJ Luvrite
"After a few years of switching back-and-forth, I have come to realize that State Farm is the best fit for my insurance needs. Their agents have been pleasant and thorough, ensuring that I always have the appropriate coverage for my home and vehicles. Additionally, their reasonable payments are well within my budget. Most of all I'm always treated with the utmost patience and kindness. Thank you! Vanessa McDill and Your Team."
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Makendra Boocks

January 17, 2024

5  out of  5 rating by Makendra Boocks
"Great customer service! Amazing employees. Sat down with me and explained everything thoroughly. Also when ever I have a question or want to change my insurance plan they are always there when ever I need it. I am extremely happy that I am going through Vanessa Mcdill for my insurance needs."
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Cheryl Porior-Mayhew

January 11, 2024

5  out of  5 rating by Cheryl Porior-Mayhew
"Sydney was so very helpful to me. She was persistent, responsive and easy to work with. Plus, she saved us $102 A MONTH!!! Excellent service. Thank you, Sydney!"
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Phillip Walker

December 19, 2023

1  out of  5 rating by Phillip Walker
"After reviewing the feedback this place seems somewhat under handed it seems there are way better options out there"
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Keara Burke

November 9, 2023

5  out of  5 rating by Keara Burke
"vanessa mcdill state farm is the BEST in the business. her and her team are extremely respectful and intrapersonal. sydney in particular has been more than helpful in answering all my questions as a newer adult on her own insurance. they are fast responding and accurate in their answers. would recommend to anybody! ❤️❤️"
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Reesheda Sanders

November 4, 2023

5  out of  5 rating by Reesheda Sanders
"I had the pleasure of speaking with Jen, I felt like I've known her forever, and I am very happy with the service that was provided to me."
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Yvette Scott

November 1, 2023

5  out of  5 rating by Yvette Scott
"Today I had to contact my insurance company ,and a young lady by the name of Sydney was excellent,her customer service is very good..she answered all my questions with no problem.."
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Mark Molus

October 12, 2023

5  out of  5 rating by Mark Molus
"Best service ever, had a comparison done in 15 minutes and saved me hundreds of dollars over my current insurance. All done over the phone... Highly recommend you give them a call!"
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Charlie canionero

August 17, 2023

5  out of  5 rating by Charlie canionero
"Very easy to work with!! Great rates and helped me switch in no time. Answered all of my questions and very professional!!"
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Cowboy Up

July 28, 2023

5  out of  5 rating by Cowboy Up
"Very helpful and great rates!"
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Sara H

July 26, 2023

5  out of  5 rating by Sara H
"Very helpful staff. Made getting car insurance easy!"
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Sandra Boyles

July 13, 2023

3  out of  5 rating by Sandra Boyles
"Can't never get Vanessa on the phone and the lady jen h. Is very rude on the phone. And she doesn't take care of anything you call for. My insurance card was over 10 days late. Bad customer service"
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Ed Dobbs

May 16, 2023

1  out of  5 rating by Ed Dobbs
"Do not try to get a “quote” from them as this agent and their company will submit to underwriting without your permission or authority and then make you have to submit your personal information (that has nothing to do with State Farm) in order to remove a policy or you will be billed. We were referred to this agent from a friend to see if they could beat our current policy price and they decided to submit a policy with out our permission. Have had several conversations where all State Farm agents have hung up and failed to provide a resolution or any supporting details of this so called policy they have on us. Fraudulent activity all around"
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Jim Smith Jr

May 3, 2023

5  out of  5 rating by Jim Smith Jr
"Great service!"
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Debby Flood

April 1, 2023

5  out of  5 rating by Debby Flood
"Vanessa was gracious to meet with us after our account was transferred to her office. She answered our questions and explained who to contact and hours of operation at her location."
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Rolinda Horton

January 16, 2023

5  out of  5 rating by Rolinda Horton
"EXCELLENT customer care."
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Denea Marie

November 21, 2022

1  out of  5 rating by Denea Marie
"Horrible horrible horrible. They have a dog in the office and it bit my brother in law! They then had the audacity to call the police to trespass him from the property long after he left so they could cover themselves. They filed a false police report on him and think they can get away with it. DO NOT GO HERE. I HAVE PROOF IF ANYONE WANTS IT! Her response to this message which is vague and entirely unfactual is the perfect example of why you should not go. This woman tried to lie to police to hurt my brother in laws reputation . Shame on you."
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Brynna Hayzlett

November 16, 2022

5  out of  5 rating by Brynna Hayzlett
"sydney was so helpful and professional when it came to finding the right policies for me! she made sure each of my needs were met while providing a great customer experience. she even went as far as quoting all 73 of the cars my boyfriend was looking at over a 2 month span .. no i’m not joking - i wish i was. but finally number 74 was the winner!! thank you sydney! and thank you vanessa for creating a wonderful team that provides the absolute best customer service!!"
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jbackes12

October 23, 2022

5  out of  5 rating by jbackes12
"Recently moved here and needed to transfer my insurance. Spoke to Vanessa's daughter and she made the whole process super easy. Very happy with the customer service I received!"
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Joe Formica

September 17, 2022

5  out of  5 rating by Joe Formica
"Great customer service and great rates ."
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David Beck

August 10, 2022

5  out of  5 rating by David Beck
"Really nice professional folks. Vanessa is really great explaining options and process. Receptionist was really nice also enjoyed talking to her."
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Tammy White-Horne

May 27, 2022

5  out of  5 rating by Tammy White-Horne
"Worked with Vanessa in a business transaction. She was very professional and helpful! Thank you for being a great State Farm agent!"